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FAQ

Browse the RestWeave FAQ for quick answers about our products, orders, shipping, returns, care, and more.

RestWeave FAQ

What is RestWeave?

RestWeave is a sleep-focused brand creating thoughtfully designed products for better rest at home and while traveling. Our collection brings together light control, comfort, sound support and travel-friendly details as one practical sleep system.

RestWeave sleep masks are designed around practical comfort rather than darkness alone. Depending on the model, features may include contoured eye space, soft light-blocking edges, adjustable fit and lower-profile construction for more comfortable side sleeping.

Many RestWeave products are designed with side sleepers in mind, including sleep masks with contoured eye areas and lower-profile sides. Please check the features listed on each product page to find the option that best matches your sleeping position.

Choose according to your sleeping position, preferred level of eye space, light-blocking needs and where you plan to use the mask. A contoured mask may suit users who want more room around the eyes, while a lower-profile design may feel more comfortable for side sleeping and travel.

Follow the care instructions provided with your specific product. In general, use gentle cleaning methods, avoid harsh detergents and high heat, and allow the mask to air-dry completely before storing it in a clean, dry place.

We ship to selected international destinations. Available shipping methods, delivery estimates and charges are calculated according to your destination and will be shown during checkout.

Delivery time depends on the destination, selected shipping method and local customs processing. The available delivery estimate will be shown at checkout, and tracking information will be sent after your order has been dispatched.

Return eligibility depends on the product condition, reason for return and the terms shown in our Shipping & Returns policy. Please contact our support team before sending an item back so we can confirm the correct return process.

Where a warranty applies, it generally covers eligible manufacturing defects under normal use. Normal wear, accidental damage, misuse, unauthorized modification and damage caused by improper care are not covered. Please refer to the product page and Warranty policy for the applicable terms.

Contact our support team with your order number, a description of the issue and clear photos or video showing the problem. We will review the information and provide the appropriate next steps based on the product and warranty terms.

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Our support team is ready to help with any questions about your RestWeave products.

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