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Terms of Service

Please review these terms before using the RestWeave website or placing an order. They explain how our site, products, and services may be used.

Important Overview

Orders & Payments

Secure checkout and clear order confirmation.

Shipping & Delivery

Available methods and costs are shown at checkout.

Returns & Refunds

Eligibility and instructions follow our published policy.

Website Use

Use our website lawfully and respectfully.

Terms & Conditions

Please select a section below to review the terms that apply to your use of the RestWeave website and services.

Last updated: August 20, 2026

1. Use of Website

By accessing or using the RestWeave website, you agree to use it only for lawful personal shopping and informational purposes and in accordance with these Terms and our Privacy Policy.

You must not misuse the website, interfere with its operation or security, attempt unauthorized access, introduce malicious code, or use website content in a way that infringes intellectual property or other rights.

We may restrict or suspend access where reasonably necessary to protect the website, our customers, or our business. Purchases made through this website are also subject to the order, payment, shipping, return and warranty sections set out below.

We aim to present product descriptions, images, specifications, colors, dimensions, materials, features and compatibility information as accurately as reasonably possible.

Because screens, lighting, photography, manufacturing updates and natural material variations may affect appearance, the color, texture or minor details of a product may differ slightly from what is displayed on the website.

Product availability, packaging and specifications may be updated from time to time. Any material product changes that affect an order will be handled in accordance with applicable law and the relevant order, shipping, return and warranty policies.

You should review the product page and selected options carefully before placing an order. Please contact us before purchasing if you require clarification about a product’s features, materials, dimensions or intended use.

All prices displayed on the RestWeave website are shown in U.S. dollars unless otherwise stated. Applicable shipping charges, taxes, duties or other fees will be displayed or calculated during checkout where available.

We accept the payment methods shown at checkout. Payment processing may be provided by independent third-party payment providers and may be subject to their own terms, privacy policies and security procedures.

You agree to provide current, complete and accurate billing and payment information. We may decline or cancel a transaction if payment cannot be authorized, if information appears inaccurate, or if we reasonably suspect fraud or unauthorized activity.

If a material pricing or calculation error affects an order, we may contact you for confirmation or cancel the affected order where permitted by law. Any payment already collected for a canceled order will be returned using the original payment method.

Submitting an order through the RestWeave website constitutes an offer to purchase the selected products. An automated order confirmation acknowledges that we have received your order but does not necessarily mean that the order has been accepted.

An order is accepted when we confirm shipment, expressly confirm acceptance, or otherwise begin fulfilling the order, subject to applicable law.

We may contact you if additional information is required to process an order. You are responsible for ensuring that your product selections, quantities, delivery address and contact details are complete and accurate before submitting the order.

We may cancel or decline an order because of product unavailability, payment failure, suspected fraud, an obvious pricing error, delivery restrictions or other reasonable operational or legal concerns. If we cancel an order after collecting payment, we will issue an appropriate refund to the original payment method.

Available shipping destinations, delivery methods, estimated delivery times and applicable charges will be shown during checkout or described in our Shipping & Returns Policy.

Delivery dates are estimates unless we expressly state otherwise. Actual delivery may be affected by product availability, destination, customs processing, carrier operations, weather, local conditions or other circumstances outside our reasonable control.

We will make reasonable efforts to ship orders within the timeframe communicated at the time of purchase. If we are unable to ship within the promised timeframe, we will provide notice and, where required, offer the option to consent to the delay or cancel the affected order for a refund.

Customers are responsible for providing a complete and deliverable address. Additional costs arising from an incorrect address, refused delivery or repeated delivery attempt may be handled in accordance with our published shipping policy and applicable law.

Returns, exchanges and refunds are governed by our published Shipping & Returns Policy, which forms part of these Terms.

Return eligibility may depend on the applicable return period, the condition of the product, included accessories, packaging and proof of purchase. Certain products may be excluded where permitted by law for hygiene, safety, customization or other clearly disclosed reasons.

To request a return, contact our support team before sending an item back. Return instructions, the appropriate return address and any applicable return shipping charges will be confirmed before shipment.

Approved refunds are generally issued to the original payment method after the returned item has been received and inspected. Processing times may vary depending on the payment provider.

Nothing in these Terms or our return policy limits any mandatory consumer rights that cannot lawfully be excluded.

Any written warranty provided with a RestWeave product is governed by the terms published on our Warranty page or supplied with the relevant product.

Warranty coverage, exclusions, claim requirements and available remedies may vary by product. Customers should review the applicable warranty information before purchasing and retain their order confirmation or other proof of purchase.

Warranty claims may require an order number, product information, a description of the issue and clear photographs or video that allow us to assess the claim.

Warranty coverage does not replace or limit any consumer rights or implied protections that cannot lawfully be excluded under applicable law.

The RestWeave website and its original content, including text, photographs, illustrations, graphics, product presentation, page layouts, logos and other brand materials, may be protected by copyright, trademark and other intellectual property laws.

You may access and use the website for personal, lawful and non-commercial shopping or informational purposes.

Unless we provide written permission or applicable law allows otherwise, you may not reproduce, distribute, modify, publish, sell, license, scrape, commercially exploit or create derivative works from protected website content.

Third-party names, trademarks, images or other materials remain the property of their respective owners.

To the fullest extent permitted by applicable law, RestWeave and its service providers will not be liable for indirect, incidental, special or consequential losses arising solely from the use of, or inability to use, the website.

We do not guarantee that the website will always operate without interruption, delay or technical error. We may temporarily restrict access for maintenance, security, operational or legal reasons.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury caused by negligence, breach of mandatory consumer rights, or any other liability that cannot lawfully be excluded or limited.

The limitations in this section apply only to the extent permitted by the laws applicable to the relevant customer and transaction.

We may update these Terms from time to time to reflect changes to our website, products, services, policies, business practices or legal obligations.

The updated version will be published on this page with a revised effective date. Changes generally apply from the date they are published and will not retroactively change an accepted order unless required by law or agreed with the customer.

Your continued use of the website after updated Terms become effective means that your future use of the website will be subject to the revised Terms.

Questions about these Terms may be submitted through our Contact page or by email at order@restweave.com.

QUESTIONS ABOUT OUR TERMS?

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Contact our support team if you need clarification about these Terms.

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